Can we track the website a lead came from?
If we use the same web form on multiple websites to capture and create leads, is there a way to know which website the lead or Posted Form came from without creating multiple web forms?
View Article"CRM 2015 Bug causes solution update to fail in upgraded CRM orgs" in...
Hi Matt,We are also planning our upgrade from on-premise 2011 to 2015. With the new manually updated solution you mentioned; would we install it to our crm 2011 version prior to the upgrade works? and...
View ArticleStyling form error messages with CSS in Code Editor
Hi all,I'm experimenting with adding CSS to the Code Editor to style my form, and I made some good progress. However I can't figure out how to style the error messages that appear when a field is...
View Article"CRM 2015 Bug causes solution update to fail in upgraded CRM orgs" in...
Hi Will,You'll want to upgrade your ClickDimensions version after you upgrade up to CRM 2015. Just let us know when your upgrade is complete and we'll update your account and send out the new solution...
View Article"Can we track the website a lead came from?" in ClickDimensions Help -...
Hi BenYou can determine from which site the person submitted the form by creating a series of advanced finds (one per unique site) for leads who have an associated form-type page view where the entry...
View ArticleHow do I format a form field for a phone number?
How do I force the formatting of a web form field to only accept the valid amount of digits for a phone number? The field right now is setup as a text field.
View Article"Service Status Alerts" in Announcements - comment added by Paul Tucker
I'm currently having issues sending Test messages with an error:MessageA connection attempt failed because the connected party did not properly respond after a period of time, or established connection...
View Article"Service Status Alerts" in Announcements - comment added by Matthew Wittemann
Hi Paul,No, there are no issues. The error you are seeing is because we are seeing problems with connecting to your CRM. You can see these connection errors if you go to Settings > ClickDimensions...
View Article"Service Status Alerts" in Announcements - comment added by Paul Tucker
I'm currently not able to see any error trace on the dates I enter for emails. I tried with just dates then I added the subject but still no errors listed.
View Article"Service Status Alerts" in Announcements - comment added by Paul Tucker
found the error on the connection tabDate / Time:07/08/2015 00:19:36Reference #:0fca8731-23c3-4f3e-b0de-fa6a2e1db299Get Connection Method GetRegularProxy accountKey ********* Error - The authentication...
View Article"Service Status Alerts" in Announcements - comment added by Paul Tucker
Just ran the deployment manager for Claim based and IFD and now it works. The only reason this happened I can think off is that we renewed out certificate a couple of months ago and it somehow didn't...
View Article"getting this error: HTML Template does not contain Unsubscribe link." in...
i have the same issue but it only happens to me when i send it with a huge marketing List, if i send it to one contact, it works properly
View Article"getting this error: HTML Template does not contain Unsubscribe link." in...
I believe the unsubscribe link is only required when the number of recipients is equal to or higher than 500. Rhys, would you know why it's 500?
View ArticleScheduled Downtime: Image Manager Only (Sunday, 19 July 2015, 1:00am - 6:00am...
We will be deploying updates to our Image and File Managers this Sunday that will cause them to be temporarily unavailable during this service update. This only impacts the Image and File Managers in...
View ArticleEmbed Options - Custom URL
When choosing the CUSTOM URL option on the Embed Options window for Web Content, I see that you can enter whatever you want at the end of the URL, but is it possible to edit the entire URL? For...
View ArticleShowing Picklist Labels vs. Values in Form Submission Notifications
We have an Email Notification as an Action on a Form. Looks great, but the option set values are shown, instead of the labels, so we get something like "98887657" instead of "Refurbished" in the...
View ArticleUsing custom fields in the Webex Integration?
I am setting up the Webex connector to track our Event Center events in CRM, but we have 2 custom fields on our Webex form - Position and Department. These are not being pulled through onto the Event...
View ArticleTop email clients in Email Sends Report
Is there a way to view top email clients when generating a click report for an Email Send?I'd like to know how many subscribers are viewing our emails on a desktop and/or mobile device.
View Article"Scheduled Downtime: Image Manager Only (Sunday, 19 July 2015, 1:00am -...
Hi Matthew,Do you know what time this service will be back online at? We are based in the UK , but I think it is 6:30am EDT time at the moment? I have users wanting to use the system so just need to...
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