"How do you filter out internal Web Analytics?" in ClickDimensions Help -...
Is this still the case? I can;'t believe there is not a fix for this yet.
View ArticleLead with form fill but no page visit record.
New to CD, but I have noticed that sometimes we get a form fill, but the lead has no "Visit" record. How is this possible? Could they be blocking cookies?
View Article"Qualifying Lead to Contact Error" in ClickDimensions Help - comment added by...
Just a different observation:Same issue as indicated; however I have full adminstrator permissions and get this same error. I only get the error when I choose to create only the opportunity (no...
View Article"Event participations" in ClickDimensions Help - comment added by Chad Collett
I am wondering the exact same thing.
View Article"opening emails" in ClickDimensions Help - comment added by Eryka Adams
Hi Erin,You can find this information two ways:Go to Marketing > Sent Emails > Choose the Email > Go to the related drop-down menu next to the name of the send > Email Events > Look for...
View Article"auto responder don't work" in ClickDimensions Help - comment added by Eryka...
Hi YalelPlease open up a ticket with support so we can help you efficiently. You can go here http://support.clickdimensions.com/home then Click "Submit a Request" Thank you!
View Article"How do you filter out internal Web Analytics?" in ClickDimensions Help -...
Hello ScottAre you referencing the point regarding filtering a range of IP addresses at once? If so, you will still need to specify each IP address that should be filtered out.
View ArticleLink editor removing styles
We are having an issue with the link editor removing inline styles from anchor tags when someone wants to update the href. We need to have styles on the link to get the button looking correctly...
View ArticleSurvey Question Response Options Formatting
Hi, I have a relatively rudimentary question to ask. I'd like to format a question such that the responses (using the list option), can be arranged horizontally rather than vertically. For example,...
View Article"Programmatic Form Capture :: Account key and Domain are not valid" in...
Click Dimensions had the wrong domain setup for my client.
View ArticleALM with Click Dimensions
We are currently implementing Click Dimensions in our project. We are following Agile methodology in our project.As part of the project lifecycle requirement we have 4 environments (Dev, Test, UAT,...
View ArticleMapping Posted Form to Custom Entity
Hi guys,I have followed the instructions set out in the answer to this question - http://support.clickdimensions.com/entries/65148414-Can-a-web-form-create-a-record-in-a-custom-entity- in order to map...
View Article"Association of anonymous browsing history with new contacts/leads created...
This may be somewhat related to this discussion. We have script on our website so we can see the ClickDimension analytics on the Lead/Contact profile pages.My question pertains to active leads that...
View ArticleTracking Event Participation in Lead Score
I do not see the option out-of-the-box to assign a score to leads & prospects that attend (or at least register) for webinars. Has anyone set up a workflow to do this? If they fill out a form yes,...
View Article"Tracking Event Participation in Lead Score" in ClickDimensions Help -...
Hi ChadUnfortunately, there is not out-of-the-box scoring for event registrations currently. For clarification, are you looking to set up custom scoring when somebody submits a form you made to...
View Article"Tracking Event Participation in Lead Score" in ClickDimensions Help -...
I am aware of the form. I want to be able to assign a score based on the event participation integration with GoToWebinar. Ideally points for those who register and bonus points based on attendance. If...
View Article"Tracking Event Participation in Lead Score" in ClickDimensions Help -...
Thanks for the clarification, Chad. For registrations, you could set up a workflow that runs when an event participation is created, then updates the score of the associated lead or contact. If you...
View ArticleWhat happens to survey results when CRM is down?
We are looking to take down our CRM server for a brief time for maintenance. What will happen to any survey results that should be coming back during that time period? Will it queue up in the same...
View ArticleHow do I set up the default text in the editor?
I want to establish my H1, H2, H3 Normal ... etc in the editor...How do I do that?
View Article"How do I set up the default text in the editor?" in ClickDimensions Help -...
Hi there,Could you be a little more specific? Which editor are you talking about? (Survey,Form, Email) and what do you mean by default text? Are you wanting to add default text styles to the h1 h2 h3...
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