Removing recipients from a running nurture program
I created my first nurture program yesterday. I've attached a screenshot of the current workflow to give more insight. After starting the nurture program, it sent the first email out to my selected...
View Article"Showing Picklist Labels vs. Values in Form Submission Notifications " in...
Hi DougI recommend opening a support ticket for this topic in order to allow us to investigate your issue in more depth. You can submit a ticket using the following form:...
View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
I have struggled with this for months. Very very frustrating and huge time waster. Why is this still happening?
View Article"Removing recipients from a running nurture program" in ClickDimensions Help...
Hi AmyHow did you remove the members from your marketing list? In general, removing a member from a nurture marketing list will remove them from the nurture. However, there is a CRM bug that stops the...
View Article"Subscription Lists and the Add To Marketing List function (inc Outlook...
Hello RobbieUnfortunately, it is not possible to fire a workflow off of somebody being added to a marketing list. If you are manually adding members to static lists and have views based on the value of...
View ArticleSend an email not linked to a CRM entity
We have a situation where we have a custom entity that stores an email address field and we would like to send an email to this address. I've been able to create a new 'Send Click Dimensions' record...
View ArticleDo I need to set up CNAMES for website tracking?
And can I track more than one website with more than one CNAME?
View Article"Can you post individual replies to your customer's surveys if they leave...
Hello NicoleUnfortunately, if you want to reply to a customer's survey response, you would need to send them an email independent of the survey; there is not currently a reply function built into the...
View Article"Alter the label position in forms" in ClickDimensions Help - comment added...
Hello MartijnUnfortunately, it is not currently possible to reposition the field labels. You could try clearing out the text in your field label and placing a section title component to the left of the...
View Article"Do I need to set up CNAMES for website tracking?" in ClickDimensions Help -...
Hello ChristopherCNAMEs are for branding links and do not really come into play for web tracking. In order to track multiple sites, you would need to do the following:1. Create a domain record in...
View Article"Combining Lead Scores from Merged Leads" in ClickDimensions Help - comment...
We have the same issue! Please advice.
View Article"Send an email not linked to a CRM entity" in ClickDimensions Help - comment...
Hello StevenUnfortunately, it is currently only possible to send ClickDimensions emails to leads, contacts, and accounts.
View Article"Combining Lead Scores from Merged Leads" in ClickDimensions Help - comment...
There isn't a good way to do this OOB. We ended up having one of our developers build a custom plug-in that handles this issue both on manual merging of lead records and on import.
View Article"Can I access a survey using https?" in ClickDimensions Help - comment added...
Hi All - There is still an issue with this for surveys. We are working to make those work with HTTPS. Forms do currently work with HTTPS. If you have an older form just open the designer and re-save to...
View Article"Viewing and collecting files uploaded through a Form" in ClickDimensions...
@Kate and Jamie:We do have an issue right now where some of these File Upload fields are not being associated to the contact/lead. Sorry about that! You can, however, see that on the Posted Form level....
View Article"Do I need to set up CNAMES for website tracking?" in ClickDimensions Help -...
So if I want to track our corporate website, I create a domain for hrtadvisors.com. To create CNAMES for links in our emails, I create a second domain for hrtadvisors.com with a sub domain alias of...
View Article"Do I need to set up CNAMES for website tracking?" in ClickDimensions Help -...
Hi ChrisThe "subdomain alias" field on the domain record is used to brand links for web content records, such as forms and surveys, in your emails; it does not play into web tracking in any way....
View Article"Do I need to set up CNAMES for website tracking?" in ClickDimensions Help -...
How will we know which site is being used when looking at the tracking information?
View Article"Do I need to set up CNAMES for website tracking?" in ClickDimensions Help -...
Pages in both cases will show up associated with the same domain, but the page url in the page view would indicate whether they were on hrtadvisors.com or hrtpartners.hrtadvisors.com. You can make a...
View Article"Do I need to set up CNAMES for website tracking?" in ClickDimensions Help -...
I think I have it now. Thank you.
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