"GTW Integration" in ClickDimensions Help - comment added by Allison Macedo
Hi Kanika,Yes, it can take a an hour or two for the records to show up in CRM. It is not continuously passing the information over. We go check if there's anything new to pull over about every hour or...
View Article"Errors on social profile of contacts." in ClickDimensions Help - comment...
Hi Matt,I am new to Click Dimensions and the first couple of times that I tried using profiles it pulled up social profile information on the lead. It stopped working. Any ideas?Thanks,Jeff
View Article"linkedin pictures in profile page" in ClickDimensions Help - comment added...
Your response links to a non-existent page and linkedin is no longer listed under connectors. the profile stuff pulled linkedin info for me a few days ago but doesn't now.
View Article"linkedin pictures in profile page" in ClickDimensions Help - comment added...
Hi Jeff,LinkedIn has since stopped allowing people to contact their API in the way they used to allow. This means we had to remove the LinkedIn connector from ClickDimensions. We still search LinkedIn...
View Article"Subscriptions – Working with Many, Changing Marketing Lists" in...
Hi Elizabeth,Let's discuss these points:(1) Think of these Subscription Lists as "bins" or "topics". The recipient/customer doesn't know what Marketing List(s) they are on in your CRM, but they...
View ArticleSurvey not creating new lead
I've created a survey with First Name, Last Name, and Email address to identify contacts or leads.I indicated on the survey form to create new visitors as Leads.It is recording the data, but is NOT...
View Article"Survey not creating new lead" in ClickDimensions Help - comment added by...
Hello PhilI'm sorry to hear you are having trouble! For clarification, is the survey creating new contacts instead of new leads, new leads are being created without names, or are the survey submissions...
View Article"Survey not creating new lead" in ClickDimensions Help - comment added by...
Hi Rhys,The survey is creating new lead records without the names.So, we have to create a workflow to map the data to the new lead record?
View Article"Survey not creating new lead" in ClickDimensions Help - comment added by...
Thanks for the clarification. I have included a screenshot of an example workflow that would map survey responses to a lead.
View ArticleWhat is the maximum number of emails that can be sent out at once .
I attempted to send an email out to a marketing list with 150 000 contacts and it failed but only succeeded after I broke it down to 3 batches of 50 000, what is the maximum number or emails that can...
View Article"Subscription management clicks in a nurture" in ClickDimensions Help -...
Hi Chandler,If a recipient clicks on a link to your Subscription Management Page from an email sent using a Nurture Program, this will count as a "Click" in the Nurture. So, if the next step in your...
View Article"What is the maximum number of emails that can be sent out at once ." in...
Hello WinstoneBy default, CRM has an aggregate query limit of 50,000 records, so you would run into trouble if you tried to send to lists with more than 50,000 members (this is a CRM limit rather than...
View Article"Errors on social profile of contacts." in ClickDimensions Help - comment...
The social profile uses a third-party API to get social data and it currently limits the number of queries, which results in sporadic results. We are working to make some improvements to this to get...
View Article"Best time to send emails" in ClickDimensions Help - comment added by Rhys...
Hello Tay LeI would recommend analyzing the opens and clicks you have received on your previous Email Sends to see if you notice any trend in what times more opens and clicks seem to be recorded, and...
View ArticleI am trying to register for the Academy: CD201, Web Analytics and Web Content
I have to view the recorded videos since we are on 2011. I have completed the form to receive the email with the code to access the videos, but have not received a response. Please help.Thank you,Chris
View Article"I am trying to register for the Academy: CD201, Web Analytics and Web...
Hello ChristopherApproval for ClickDimensions Academy is handled manually, and it appears that you registered between checks. I just approved you, so you should receive the email shortly.
View Article"I am trying to register for the Academy: CD201, Web Analytics and Web...
Got them. Thank you.
View Article"Duplicate Detection From Incoming Forms" in ClickDimensions Help - comment...
Hello MarkUnfortunately, there are no other checks currently available beyond the email address. We do have a feature request for this though. If you would like to vote in support of it or include any...
View ArticleClickDimensions Subscription Page does not populate subscriptions
Hi there,I have noticed that ClickDimensions Subscription Page does not populate subscriptions for existing users which have been migrated into Dynamics CRM from another system. It remembers...
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