"How do we track visitors from AdWords (PPC) so we can calculate ROI?" in...
Hi Ramon,Thanks for elaborating on why using manual tagging to populate the URL parameters won't work for you. However, the Visit record's Entry Page URL is the only place that AdWords data will pull...
View Article"Event tool clickdimensions" in ClickDimensions Help - comment added by Paul...
Like Adriana, I recently (a few weeks ago) setup the Eventbrite connector, and it verified. However, none of my events are pulling into CRM. Is there a way to manually make it sync?The login with the...
View Article"Cancel Core Motives but keep their data" in ClickDimensions Help - comment...
Hi ChristopherAs long as you keep the Core Motives solution installed in your CRM, the data should remain after you cancel your service. However, it might be a good idea to reach out to Core Motives...
View Article"Event tool clickdimensions" in ClickDimensions Help - comment added by Rhys...
Hello PaulUnfortunately, there is not currently a method to manually sync Eventbrite data. In order to investigate why your events may not be syncing, please open a support ticket HERE , so that a...
View Article"Removing recipients from a running nurture program" in ClickDimensions Help...
Hi FrancisIf there are certain actions that occur within the nurture itself that would indicate that the person should be removed from the nurture, you can use a "remove from marketing list" step to...
View ArticleOut of office replies and Excluded Emails (soft bounce?)
I'd like to know if Out of Office replies are recorded as a soft bounce, or if they are considered Delivered. Thanks
View Article"Removing recipients from a running nurture program" in ClickDimensions Help...
Rhys: Thank you I will give it a shot. Francis
View Article"How can I find out what OS people are using when they open our emails?" in...
Finding out their email client would be great as well.
View Article"How can I find out what OS people are using when they open our emails?" in...
Hi Max,Currently, it is not possible to see what OS or what mail client the recipient uses to open and click on your emails sent using ClickDimensions. However, our web tracking script does gather...
View ArticleEmbeding Forms as IFrame on Website
When I post my form on our website (powered by Wordpress) and embedding a form as an iframe, which is the only way it will work, it is only in responsive design when I have each question as a single...
View Article"How do you identify which is the "service user"?" in ClickDimensions Help -...
Hi,Since the ClickDimensions requires a license for CRM Professional I'd like to have a regular user be the service account. This is for CRM Online 2015. That user would be given the Core, User and...
View Article"Nurture Less Than a Day" in ClickDimensions Help - comment added by Carol...
So this is 2 years old. Has there been any progress on this request? I would like to run a nurture program that does not have to wait a day to determine if the email was opened. If I don't add the...
View Article"Nurture Less Than a Day" in ClickDimensions Help - comment added by Allison...
Hi All,In our upcoming release, we will have a new feature called Campaign Automation that will allow you to do everything you can do in a nurture and more. This includes short wait times. Keep up with...
View Article"Had an accidental unsubscribe, now they get no email" in ClickDimensions...
How do you remove an unsubscribe record. I have the same situation
View Article"Had an accidental unsubscribe, now they get no email" in ClickDimensions...
Hi JodieUnsubscribe records can be deleted if you have a customer who informs you that did not mean to unsubscribe. If you do not have the ability to delete unsubscribes, you may need to ask your CRM...
View Article"Workflows to create an activity based on an Email Click" in ClickDimensions...
Hi Rhys, please find attached workflow image.As you'll see I want the process to start on click change, check which email template was sent and then act as required.I kept the screen on the left in the...
View Article"Workflows to create an activity based on an Email Click" in ClickDimensions...
With further testing I also noticed that if the email is sent, the recipient opens and clicks before the sent email event is updated the process does not run because it doesn't register click record...
View Article"Workflows to create an activity based on an Email Click" in ClickDimensions...
Hi Rhys, I understand we're on different time zones and know you'll see the messages later.Can you please advise how I can add an activity for every email that gets sent from ClickD? This should be...
View Article"Workflows to create an activity based on an Email Click" in ClickDimensions...
Hi DougThe workflow should only trigger when the click field on the sent email updates, so when the open occurred in relation to the click would have no effect on the workflow since that action does...
View Article"Workflows to create an activity based on an Email Click" in ClickDimensions...
Hi Rhys, I have completed numreous tests mate. They only work when the client doesnt click on the the link in the email straight away. Effectively allowing time for the deliver and open to update,...
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