"ClickDimensions Subscription Page does not populate subscriptions" in...
Hello MannyFor clarification, an Email Send must contain either a subscription page link or a global unsubscribe link in order to be sent to 500+ recipients. You can use a form if you would like, but...
View Article"ClickDimensions Subscription Page does not populate subscriptions" in...
Thanks Rhys for registering a feature request on my behalf. I'm a little confused about your comment "The values that are used to populate the page are stored on our end and are not queried from your...
View Article"Event participations" in ClickDimensions Help - comment added by Weston Packard
There are currently feature requests for both of these, which you can view and support at the following links:Scoring on Event Participation Records:...
View Article"Email line spacing and font renders differently in Outlook" in...
Anyone experiencing this should first confirm that Outlook and Windows DPI settings are at 100%. If the issue persists, please open a support ticket so that a member of our customer team can...
View Article"Gotowebinar events missing." in ClickDimensions Help - comment added by...
Narendra's issue was resolved in a support ticket. If you are also experiencing this issue, please open a support ticket HERE , so that a member of our customer team can investigate your issue in more...
View Article"CD Import Issues: Trailing spaces and death by &" in ClickDimensions Help -...
Thank you for this information, I have notified my development team and they are investigating further.
View Article"Import Failed - ClickDimensions Import to Marketing List is resulting in an...
Chris's issue was resolved in a support ticket. If you are also experiencing this issue, please open a support ticket HERE , so that a member of our customer team can investigate your issue in more...
View Article"CD Import Issues: Trailing spaces and death by &" in ClickDimensions Help -...
These issues have been logged by our development team as bugs. Thank you for bringing them to our attention!I sincerely apologize for any inconvenience they may have caused you. This forum post will be...
View Article"How do we track visitors from AdWords (PPC) so we can calculate ROI?" in...
Hi Ramon,This second article that Courtney linked to is key: http://blog.clickdimensions.com/2012/08/cool-tricks-with-clickdimensions-and-google-adwords.htmlYou can get Google Adwords information into...
View Article"Email not delivered" in ClickDimensions Help - comment added by Weston Packard
Hi Claire,The most common reason that an Email Send will remain in the Outbox without sending is when you set a "Send On Date & Time" in the Email Send record, but never actually click the Send...
View Article"Dynamically populate a list form field" in ClickDimensions Help - comment...
Hello Rhys,I want to do something similar as Nate. In my case I want a drop down list of Accounts (account entity) on the form. I understand that it will not be dynamic. How do I go about doing...
View Article"Form information into campaign response" in ClickDimensions Help - comment...
Hi Costin,To fill in the Campaign Response's "Received On" field with the date at which the Form was submitted, you can use the dynamic values in the workflow's "Create Campaign Response" step. When...
View Article"ClickDimensions Subscription Page does not populate subscriptions" in...
Hello KetanI spoke with my colleague who hosted your training session, and she misunderstood your question. For the purpose of prepopulataion of the subscription page, we maintain a record of the most...
View Article"Dynamically populate a list form field" in ClickDimensions Help - comment...
Hello KetanIn order to accomplish this, you would have to manually create a list of all of your accounts as a picklist field within your CRM. Once you have made that field in CRM, you can create a...
View Article"ClickDimensions Subscription Page does not populate subscriptions" in...
ok no problem. Thanks for following up. Since CD maintains records of the most recent preferences on their end, why can't I provide that information (from previous system) to CD to upload on their...
View Article"How do we track visitors from AdWords (PPC) so we can calculate ROI?" in...
Hi Weston,Thanks for picking this up again. I am not seeing how that article helps. Google strongly recommends using auto-tagging with AdWords to ensure the most detailed AdWords data is available in...
View Article"ClickDimensions Subscription Page does not populate subscriptions" in...
The preferences used for prepopulation have to be generated via the submission of a subscription management page; unfortunately, there is not currently a mechanism in place to allow customers to send...
View ArticleHow can I find out what OS people are using when they open our emails?
Is there a way to find out what OS people are using when they open our emails?
View Article"Removing recipients from a running nurture program" in ClickDimensions Help...
So Rhys, knowing this bug exists, two questions:What is the best way to remove a member from a Marketing List?If in the Contact record you apply "Run Nurture" and then want to stop it for that one...
View ArticleCancel Core Motives but keep their data
We switched to ClickDimensions and want to discontinue Core Motives, but keep the Core Motives data. How do we do that? Does the Core motives data disappear if we cancel with them?Thanks,Chris
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