Release Notes Version 6.0.0 [ April 16, 2014]
6.0.0 [April 16, 2014]Note: CRM 2011 requires Update Rollup 8 in order to update to version 6.0.0 of ClickDimensions. ImprovementSocial Sharing - Drag and Drop EditorAdded the social sharing feature to...
View Article"Install in a test environment" in ClickDimensions Help - comment added by Sshaw
Hi, I presume there is no additional charge for this?Is there an easy way to migrate from test to live when the testing is complete in the normal manner in which systems are built and deployed?
View Article"Mapping Form Capture to Lead Only" in ClickDimensions Help - comment added...
Hi,We also want to create a lead every time. I suppose both newly created and already existing leads are connected to the posted form by cdi_leadid attribute.How can I distinguish whether the lead was...
View Articleadvanced find of posted forms/fields
For a customer event, we have used forms to capture the subscriptions. We have noticed that some contacts have filled in the forms multiple times with their own e-mailaddress but with different...
View Article"advanced find of posted forms/fields" in ClickDimensions Help - comment...
Stijn,We have a Posted Forms report that will export to Excel for you. Open one of the Posted Form reports and you will see a button "Export Report". It will export all the results for that form. See...
View Article"Install in a test environment" in ClickDimensions Help - comment added by...
If you want a functional integration in your test environment, there is a charge. Please contact your account manager for more information. Thanks!
View Article"advanced find of posted forms/fields" in ClickDimensions Help - comment...
Sweet, that's what I needed!Minor detail: I noticed that excel does not recognize the date field (posted form created by) as a date, so you can not sort on that (puts April before March). Would be...
View Article"Can you create a subscription page by form capture?" in ClickDimensions Help...
Thanks Courtney, so I can create a form and map the results to entities on the contact record.What about the subscription preferences problem I described? Any thoughts on that?
View Article"Can you create a subscription page by form capture?" in ClickDimensions Help...
Nevermind, I think you answered that with the link.I'll give it a try and come back if I encounter any issues.
View Article"Can you create a subscription page by form capture?" in ClickDimensions Help...
Actually, I don't think it counters the problem.Problem: if a person unsubscribes through an e-mail on a subscription page (subscription preferences) and then later wants to resubscribe through our...
View Article"Outlook - Email Formatting Issue" in ClickDimensions Help - comment added by...
We are encountering the same issue and followed the same steps as Sean and have arrived at the same point. We are submitting a separate ticket.
View ArticleTotal score for Lead isn't updating
Starting at 4:51AM on 4/17/2014, leads score stopped tracking properly. We had 20 new leads between then and now and all of them have a blank Total Score. I can go into each lead and see that they...
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"Total score for Lead isn't updating" in ClickDimensions Help - comment added...
Hi Heidi,We didn't push out an update, but we did release a new version. If someone in your organization downloaded it and imported it, they may have failed to check the box during the solution import...
View Article"Total score for Lead isn't updating" in ClickDimensions Help - comment added...
Hmm, very strange. I checked with my team and no one downloaded the new version. Oddly enough, I went into the screen you reference above and 13 of these were Disabled. Again, no one on my team had...
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Too bad no success yet. Till now I came this far.- Applied CRM 2013 UR2.- Published all customizations.- Downloaded solution package from ClickDimensions settings page.- Imported 6.0.0 solution package...
View ArticleWhere can I download the latest solution for CRM 2013?
Where can I download the latest solution for CRM 2013, and is there documentation that discusses the migration/upgrade from 2011 UR 16 to CRM 2013?
View Article"Where can I download the latest solution for CRM 2013?" in ClickDimensions...
Hi Josh,Please open a support ticket to let our team know that you are upgrading to CRM 2013. Tell them your CRM URL and organization name, and they will switch your account to 2013 send you the 2013...
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Our new release (version 6.0.0) should help most customers who were impacted by the UR16 error to get past it.If not, please open a support ticket and our team will see what they can do to help.
View Article"Total score for Lead isn't updating" in ClickDimensions Help - comment added...
Hi again Matt,We've just noticed another issue. Starting at about 10:30 AM on 4/18/2014, Visits stopped tracking. We haven't made any changes to our website or the tracking code on the site. I'm not...
View Article"Total score for Lead isn't updating" in ClickDimensions Help - comment added...
Heidi,What version of ClickDimensions do you have installed? Our current version is 6.0.0. When you reactivated all ClickDimensions plugin steps, if you have a version prior to 4.2.0, you would have...
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