Send Email: "From User" record uses a $400.00 CRM License
We want to investigate using the "From User" record for email sends, currently we manually write that info in. The problem is that to create the user(s) we need, with the appropriate user names and...
View Article"Send Email: "From User" record uses a $400.00 CRM License " in...
The "From Owner" option means that each email will come from the CRM user who owns the Lead or Contact to whom you are sending. You don't need additional CRM licenses if you already have other CRM...
View Article"Nurture mail discrepancy" in ClickDimensions Help - comment added by...
Hi Stijn,It's possible that the recipients clicked on links in other emails in that same time frame, which the Nurture saw and then sent them the emails. Did you send out another mailing to a similar...
View Article"Nurture mail discrepancy" in ClickDimensions Help - comment added by Stijn...
Hello Courtney, I did not send another mailing to that same marketing list. Curious about what you said though; does the nurture not check if the recipient clicked only on that specific mailing...
View Article"Nurture mail discrepancy" in ClickDimensions Help - comment added by Stijn...
You can ignore the part after the first 2 paragraphs. I wrote that when I had not found the issue yet and missed that due to my little screen. Stijn
View Article"Nurture mail discrepancy" in ClickDimensions Help - comment added by...
Hi Stijn,No worries! Yes, the Nurture will check if that Lead or Contact had any clicks in that time frame. You could also use this type of workflow to check and see which links were clicked exactly in...
View ArticleClik here to view.
"Send Email: "From User" record uses a $400.00 CRM License " in...
Thomas: I saw that an email response came from you to my forum post. Unfortunately, when you get an alert about a forum post, you cannot reply via email. However, I was able to recover your comment,...
View Article"Send Email: "From User" record uses a $400.00 CRM License " in...
Hey, thanks Matthew. We realize that we can type this in but we have several Divisions that we send from and average over 80 emails a week which we have our two ad agencies do for us. To explain more...
View Article"Send Email: "From User" record uses a $400.00 CRM License " in...
I see, thanks for clarifying, Thomas. There's another option you might consider as well. One of the nice things about ClickDimensions being natively embedded in CRM is that you can use all of CRM's...
View Article"Send Email: "From User" record uses a $400.00 CRM License " in...
Thanks Matthew, we try really hard to stay away from too many customizations as we have to include this each time there is a new release. I appreciate all of your insight. If anything, I think these...
View ArticleTrying to get our script into Dot Net Nuke template
Hi There, Do you have any tips or blogs about getting our script into Dot Net Nuke? Been having problems trying to get the script into the pages... do you have any insights on this? Looked already and...
View Article"Email content replaced by content of other email send" in ClickDimensions...
Hi, something similar happened to me too. Only for me it the content was replaced on an Inactive Email Send which was already in Sent. I am wondering what happened in your case and what was the...
View Article"Trying to get our script into Dot Net Nuke template" in ClickDimensions Help...
Hi Suzanne,I apologize--I'm not familiar with DNN, but our tracking script uses JavaScript which some CMS's do not allow in their themes for security reasons. It looks like DNN is the same. There were...
View Article"Email content replaced by content of other email send" in ClickDimensions...
Tatyana,Sorry to hear about that! We are investigating this right now to see why this might happen and what needs to be corrected to prevent it. Thanks for letting us know!
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
Hi Matt,Since we are already on CRM 2013 I'd rather would like to wait on the solution from ClickDimensions. Looking forward to it!Is it the case that the KB2952814 (I cannot find this record in...
View Article"Email statistics consistenly incorrect: anyone else experiencing this?" in...
Stijn, thank you for raising the point. I have just recently joined Clcik dimensions and had exactly the same issue calculating Click rates.Matthew, correct me if I am wrong on the following.The...
View Article"Update Rollup 16 for CRM 2011: Investigating Possible Issues" in...
The hotfix from Microsoft is for CRM 2011 only. My understanding is that the fix for CRM 2013 is slated for a future Update Rollup. Our release this week should be able to avoid the Microsoft bug in...
View ArticleClik here to view.
Setting up a test account on a demo database
I'm trying to register for a solution that I can import into a demo CRM database that is deployed on premise. The form found at the following link must be completed in order to verify a connection to...
View ArticleDynamically assign Form Capture redirect URLs
I have dozens of small forms on my site that we're converting to CD. The majority of them perform the same action (create/update a lead and send them a link to a download). While I have several Form...
View Article"Setting up a test account on a demo database" in ClickDimensions Help -...
Hi Larry,If I try to browse to http://123.123.123.123 (the IP you provided has been changed for security purposes) there is nothing resolved at that address, no prompt for authentication, etc. If that...
View Article