"Release Notes Version 5.0.4 [January 15, 2014]" in Announcements - comment...
Hi Jeffery,We are aware that the slider doesn't currently slide on mobile devices, but you can still tap the lock icon to submit the captcha. We recommend customizing the captcha text to let customers...
View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
I am having a similar issue. I have created a landing page and embedded a form in two different ways (insert form and using the form's iframe HTML) and it still won't display when I go to the live...
View ArticleRelease Notes Version 6.3.0 [October 14, 2014]
6.3.0 [October 15, 2014]Note: CRM 2011 requires Update Rollup 8 in order to update to version 6.3.0 of ClickDimensions.For instructions on out how to update see this article. ImprovementLocking...
View Article"Release Notes Version 6.3.0 [October 14, 2014]" in Announcements - comment...
This is the first time I'll be updating CD. I'm set for manual updates because we do have customizations to our core records. I know when we did the initial install, I created a solution to hold...
View Article"Release Notes Version 6.3.0 [October 14, 2014]" in Announcements - comment...
Hi Carol,Good questions! If you modified the out of the box ClickDimensions views, those will be over written, but if you added your own views, those will still be there. If you edited ClickDimensions...
View Article"Release Notes Version 6.3.0 [October 14, 2014]" in Announcements - comment...
Great...that gives me what I need.
View Article"Embed a form into a Landing Page" in ClickDimensions Help - comment added by...
Hi Jenn,Sorry for the trouble! Are you using IE? If so, I've often seen a pop-up appear as soon as the iframe is embedded in an HTML block in the Landing Page. If you click on it to "display all...
View ArticleEmail Send is Not Draft
I created a template and attempted to send the email. After I choose my marketing list, and select the Send button, I receive this message, "Email Send is Not Draft." What does that mean and how can...
View Article"Email Send is Not Draft" in ClickDimensions Help - comment added by Courtney...
Hi Peggy,This should indicate that the email was already sent. We wouldn't recommend taking any further action with this record just yet. Would you mind clicking de-activate and sending the email to...
View ArticleCan you associate email sends that are sent via a nurture program with a...
I am tracking email deliveries, clicks and opens by campaign but email sends sent via a nurture program are not associated with a campaign and I don't see a way to link them?
View Article"Can you associate email sends that are sent via a nurture program with a...
Hello ChadUnfortunately, it is not currently possible to associate Email Sends generated by nurture programs with CRM campaigns. However, you can bulk edit the corresponding Sent Email records and...
View ArticleCan a survey be setup so a user can save and complete at a later date
When user is completing a survey they may have to leave without finishing the survey. Can the users progress be saved so they can complete at a later date?ThanksPaul
View Article"advanced find of posted forms/fields" in ClickDimensions Help - comment...
Matthew,Thanks for the report, it is almost perfect. Like Stijn said, having the "UTC" at the end of the date field keeps Excel from seeing it as a date. The other thing we've noticed is that it...
View ArticleDynamically populate a list form field
I would like to dynamically populate the contents of a list type form field from a Dynamics entity. Is this possible and if so could I get some guidance on how?More specifically, we have a product...
View Article"Release Notes Version 6.3.0 [October 14, 2014]" in Announcements - comment...
In the July Release Notes document (http://support.clickdimensions.com/entries/48846594-Release-Notes-Version-6-1-0-July-15-2014-) it states an improvement as "Removed components that overwrite system...
View Articlemy UAT Account expired. Can u help me reactivate it pls.
my UAT Account expired. Can u help me reactivate it pls.
View Articleprogrammic form capture problem - no response from server
Hi,I need to use the programmic form capture option using my own form.I use the excact same code as described here:http://help.clickdimensions.com/programmatic-form-capture/The ONLY difference, I have...
View Article"Can a survey be setup so a user can save and complete at a later date" in...
Hi Paul,I apologize, but it is not possible for surveys to save progress at this time. Please let us know if you have questions!
View Article"Linking to an email without an email address" in ClickDimensions Help -...
Hello,We don't currently have a forward to a friend option, but this is something we're considering in the future. You can link to an email address, though, through the hyperlink manager so that when...
View Article"Programmatic Form Capture - any detailed instructions?" in ClickDimensions...
I have struggelet with this for days, and conclusion; they should remove the page from thier website. It dosnt work. I can post data, but I revieve no response from the server.An Clickdimensions will...
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