"Is there a way to exclude a marketing list?" in ClickDimensions Help -...
Hi Jeremy,If you create a static list and use the add members using an advanced find you can add members who are in Marketing List A. Choose Marketing List in the first drop down and then equals and...
View Article"Is there a way to exclude a marketing list?" in ClickDimensions Help -...
Thanks for the info Allison!
View ArticleClick Map report
Hello,I have recently started to look at the email click map report in an effort to improve email campaign success, however when adding the numbers together, they never add up to 100% - could you...
View Article"How long does it take for a GoToWebinar to show up in the Active Events...
Hello - We are having an issue with all registrants not showing up in CRM. They are in Eventbrite and the number of the attendees changes in the events but the active participation view does update on...
View Article"Outlook - Email Formatting Issue" in ClickDimensions Help - comment added by...
We are also experiencing the exact same issue. We have sent test emails in all versions of Outlook (2000-2013) and they have rendered correctly, but when opening the email up in Outlook via...
View Article"Submitting Survey Response on behalf of Account" in ClickDimensions Help -...
We'd very much like to be able to report on survey results based on Account as well as Contact. Is there a way to link survey answers via the Contact that submitted them to the Contact's primary...
View Article"Outlook - Email Formatting Issue" in ClickDimensions Help - comment added by...
Hi Graeme,I would recommend submitting a support ticket at http://support.clickdimensions.com so that we can better look into this issue with you. Thank you!
View Article"Click Map report" in ClickDimensions Help - comment added by Courtney Smith
Hi John,In some cases the percentages don't appear to add up to 100% because the same link can be added into different areas of your email template. For example, you may have a logo and separate text...
View ArticleScroll bar on forms
Hi Is there anyway to get rid of the scroll bar when embedding forms into websites using iframes?Is there a change to the embed code that will easily remove this?Thanks
View Article"Scroll bar on forms" in ClickDimensions Help - comment added by Courtney Smith
Hi Joanne,You can include scrolling="no" in your iframe code so that it would look like this:<iframe src="http://web.tomatogardens.org/clickdimensionscom-ajpsy/pages/omr7jilueeohrgw75aii3a.html"...
View Article"drag and drop HTML code" in ClickDimensions Help - comment added by Bente...
Hi RhysI had the same questions / requests. When you say "convert the templates to freestyle" - do you mean manually convert or is there an automated way to do it? Besst regards Bente
View Article"drag and drop HTML code" in ClickDimensions Help - comment added by Rhys...
Hi BenteThere is a field called "Editor Type" on your email template's CRM record. If you change the value of that field from "drag and drop" to "freestyle", then save the record, that will convert the...
View Article"Release Notes Version 5 [First updated: October 15, 2013]" in Announcements...
Allison, I have a couple of quick questions about updates of this nature...1) these are obviously changes that happened in short order to fix some odd behaviours in the system - am I correct in...
View Article"Release Notes Version 5 [First updated: October 15, 2013]" in Announcements...
Hi Malcolm,1. Yes the big releases with new features are quarterly like the first one on this page (5.0.0). We usually have a couple between those to fix bugs and small needed improvements (like the...
View ArticleRESOLVED: Azure Service Disruption - 10 October 2:51pm Eastern Time
Microsoft is reporting a disruption to Azure in the North Central US data center. This is resulting in ClickDimensions' web application pages to be unavailable.From Microsoft:Starting on the 10th Oct,...
View Articlehow to add date in automatically
i send out an email on monday but in email i want it to automatically put in saturdays date. like week ending 0ctober 4
View ArticleHow can I integrate my HTML templates to click Dimension for Microsoft CRM
How can I integrate my custom template for Microsoft CRM
View Article"Release Notes Version 5.0.4 [January 15, 2014]" in Announcements - comment...
Do you know that the Captcha feature does not work on mobile?
View Article"How can I integrate my HTML templates to click Dimension for Microsoft CRM "...
Hi Rahul,You can use our Custom HTML or Free Style email templates to bring over your custom HTML code. In either you can paste your code directly into the HTML tab, but in Free Style you can also...
View Article"how to add date in automatically" in ClickDimensions Help - comment added by...
Hi Greg,I apologize, but at this time dates will need to be manually added in. I'm sorry for any inconvenience.Please let us know if you have any questions and thanks for using the forum!
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