Mail from Click Dimensions not sent - Marketing "send marketing materials"
HiWe have a Customer using Click Dimensions. When they are sending out material some emails looks in CD to be sent - but is not sent to the Contact.These Contacts have been found to have on Contact...
View ArticleIs there a way to prevent emails for being sent out during a certain time...
Is there a way to prevent emails from going out during certain times or days? Especially during a nurture campaign, if the lead/contact is added to the program by meeting a certain criteria, it is...
View ArticleRelease Notes Version 6.6.0 [April 28, 2015]
6.6.0 [April 28, 2015]Note: CRM 2011 requires Update Rollup 8 in order to update to version 6.5.1 of ClickDimensions.Note: Not all features are available for CRM 4.0, specifics are below.For...
View ArticleNew IP addresses to allow through firewall for Import Tool
ClickDimensions released a new feature, the Import Tool, this week. This import tool makes it easy to upload an Excel file and have leads and contacts automatically added to a marketing list without...
View Article"Is there a way to prevent emails for being sent out during a certain time...
I was just wondering this too, about a new nurture program that sends emails every day for 4 days. I'd like to turn it off during the weekends.
View Article"Can I access a survey using https?" in ClickDimensions Help - comment added...
If the survey was in a stand-alone page, how would the analytics get back to ClickDimensions?
View Article" Mail from Click Dimensions not sent - Marketing "send marketing materials""...
Hello,We do not check "Do Not Send Marketing Materials" when sending emails, though we do check "Do Not Allow Bulk Email" or "Do Not Allow Email" and if either of those two are set to "Do Not Allow"...
View ArticleRelay Access Denied - cause and solution?
Email EventTime: 04-21-2015 18:23:19 (UTC) Type: Invalid RecipientMessage: smtp;554 5.7.1 <customer@company.com>: Relay access deniedIf I understand relay errors correctly, that's related...
View ArticleFixed email after Invalid Recipient event created - Excluded?
If the Invalid Recipient counts as a hard bounce, then any emails with a typo will likely bounceback as Invalid Recipient with some variation of User Not Found. If I understand correctly, the hard...
View Article"Can I view Sent Emails for a Contact in its parent Account?" in...
Hi Eric - We've added your vote to a feature request for this. Thank you for you input!
View ArticleNO clickdimensions data showing up in CRM
Hi,We have recently configured CD in our CRM trial organisation. We performed the following steps after that1) Imported the CD solution and published it2) Published the metadata3) Created a domain...
View Article"Fixed email after Invalid Recipient event created - Excluded?" in...
Hello EricThe invalid address is excluded rather than the customer itself, so if you correct the email address, you will be able to send to them.
View Article"Fixed email after Invalid Recipient event created - Excluded?" in...
That makes sense. Thanks!
View ArticleWhat form plugins or aids do you use?
I just can't live with the basic forms that you get with CD, even with the limited CSS and button control you get. I need to have full control of my design, and I used to get great looking forms out of...
View ArticlePossibility to remove Unsubscribe-Link for mailings to more than 500 recipients
Hi all,is there a way to get around the forced code-snippets (unsubscribe-link, subscription management) in email sendings to more than 500 recipients?It does not make sense for membership...
View Article"NO clickdimensions data showing up in CRM" in ClickDimensions Help - comment...
Hi Sapan,Do you have a Web Content CNAME set up? It should be added to the Domain record you mention in Step 3. Here's instructions on how to create a Web Content CNAME:...
View Article"Possibility to remove Unsubscribe-Link for mailings to more than 500...
Hi Alex,This isn't possible, I apologize. The 500 rule is to comply with local laws about spam emails. You can hide the link or link internal recipients to a subscription page which explains that...
View Article"Possibility to remove Unsubscribe-Link for mailings to more than 500...
Hi Courtney,it was worth a try. ;-)Thanks for the tipps! I guess simply hiding the link is the smartest approach here and the result is pretty much the same.
View ArticleDoes ClickDimensions send to Contacts that I'm not allowed to see but that...
When a user creates a dynamic Marketing List and uses this as recipient in an Email Send, will ClickDimensions also send emails to Contacts in the list that fit the criteria but that the user is not...
View ArticleDoes ClickDimensions send to Contacts that I'm not allowed to see but that...
When a user creates a dynamic Marketing List and uses this as recipient in an Email Send, will ClickDimensions also send emails to Contacts in the list that fit the criteria but that the user is not...
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